Terms and Conditions


  1. Should you wish to cancel a session you must do so 48 hours in advance. Not simply the day before, 48 hours before. Sessions cancelled within 48 hours will not be reissued or refunded.
  2. If you have no choice but to cancel within the 48 hour period, Absolute Fitness will do its best to reissue you with another session that week, in place of the cancelled session. We cannot guarantee that there will be a space available and we cannot guarantee it will be with your regular trainer.
  3. Any session booked in and missed without contacting AF will be considered void.
  4. Two sessions missed without any contact will void all further sessions. Further sessions will not be voided if we have been contacted. So please contact us to let us know!
  5. If your Personal Trainer is more than 10 minutes late for your session you will be entitled to a complimentary session.
  6. In the event that you need to reschedule your sessions:
    • If you are training once a week - You have 14 days in which the session can be rescheduled. The session must be completed within the 14 days or it is void.
    • If you are training twice a week - You have 30 days in which the session can be rescheduled. The session must be completed within the 30 days or it is void.
    • If you are training three times a week or more - You have as long as you are still on that package to use the sessions. Should you change package or stop training with us, any unused sessions will become void.
  7. Should the trainer you are working with leave the business, Absolute Fitness will do it's best to assign you to a new personal trainer. If we are able to find you a new personal trainer that can do the time you had been doing previously we will not offer a refund. Only in the event that AF is unable to provide you with a new trainer at the previously agreed upon time will AF provide a refund.
  8. You may extend Personal Training blocks for between one month and 12 full calendar months for the following reasons:
    • Pregnancy
    • Serious illness
    • Serious injury
    • These reasons are not the only reasons and should you have other needs, please do contact us. We will try to only void sessions if you have not contacted us. Any other extensions are entirely at the discretion of Absolute Fitness.